How much is shipping? Is shipping always free?
Shipping is always free for U.S. and Canada orders when you select the standard shipping option. Faster shipment options are available at the indicated shipping fees at the check-out step.
Where do you ship to?
We ship within the United States and Canada.
Where do I find out my shipping cost?
Shipping options and fees are indicated at the check-out step.
How soon do you ship an order once it has been placed?
Order must be placed by 11 am PST, Monday through Friday to be processed day of purchase. Most in-stock items ship within 2 - 3 business days of ordering. However, some orders may take up to 5 business days to process. Please note that we do not ship on Saturdays, Sundays or US holidays.
How is returned shipping paid?
Return is always free for U.S. and Canada orders. A pre-paid, pre-addressed shipping label is provided. See "How should i send my return back?" in the Returns page for details.